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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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andrea coombes

October 10, 2024

5  out of  5
rating by andrea coombes
"My various things have been insured by State Farm for a very long time and I’ve got zero complaints. Ben and Phillip are great!"
We responded:
"Andrea, thank you for the review and thank you for allowing us to services your insurance needs over the years. "
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Vince Bugni

October 6, 2024

5  out of  5
rating by Vince Bugni
"I’ve had my auto insurance through this office for a few years now, they have great customer service and are very helpful with questions. Never get an automated response, you can always talk to a real person who knows what they’re talking about."
We responded:
"Thank you Vince for providing a review. Thank you for allowing us to service your auto insurance needs over the years. "
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Samy Aitamer

October 3, 2024

5  out of  5
rating by Samy Aitamer
"very good customer service especially LUIS AMADOR"
We responded:
"Thank you Samy for the review. I am glad you late satisfied with the customer service received. I will let Luis know. "
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Andrew Olivarez

September 27, 2024

5  out of  5
rating by Andrew Olivarez
"Luis Helped get a great Policy over the phone! Very well communicated and also very polite. 5/5 star rating. I am not insured and joined the State Farm family with full coverage on my vehicle."
We responded:
"Thank you Andrew for the feedback on Luis. I am so glad he was help you with obtaining full coverage for your vehicle. "
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Judy Cordon

September 23, 2024

5  out of  5
rating by Judy Cordon
"Can't say enough words about how I feel and how wonderful doing business with this wonderful company, that knows how to run a business, and how to talk with people, in a way that makes you glad you're doing business with them, and not somebody else. State Farm Insurance Agent Ben Carr and Philip, and the rest of the staff, have been dealing with me for 10 years, and I appreciate all the help they have given me. Thank you, you guys are the best. I really, really mean that, from the bottom of my heart."
We responded:
"Judy, thank you for taking the time to provide a review. Thank you for allowing us to service your policies all of these years. "
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brian cahill

September 11, 2024

5  out of  5
rating by brian cahill
"Luis helped me with a billing issue today. He was professional, competent and supportive. I'm very grateful. In June of this year I was struck by another car, and Philip Pierce was greatly helpful in guiding me through the necessary steps to filing the claim. Another example of Ben Carr and his staff as caring and competent professionals."
We responded:
"Thank you Brian for the google review! I am glad team member Luis was helpful. "
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Brenda Goff

September 5, 2024

5  out of  5
rating by Brenda Goff
"Each and every time I have dealt with Ben Carr and his staff (State Farm Insurance) I have been very pleased with their service. They take the time to make sure my policies (car and home) are meeting my needs."
We responded:
"Brenda, thank you for the feedback and thank you for your business and opportunity to service your car and home policies. "
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Fernando Cano

August 26, 2024

5  out of  5
rating by Fernando Cano
"Oscar is the best and best insurance"
We responded:
"Thank you Fernando for the review. I am glad you like the service provided by Oscar and thank you for allowing us to service your insurance needs. "
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Ozzie-Yuka

August 23, 2024

5  out of  5
rating by Ozzie-Yuka
"We were lucky to get introduced Ben Carr from our leasing office 7 years ago. Since then, he helps us with renters and auto insurance. Ben and Philip are very responsive and helpful that I can rely on! Fortunately I've never filed a claim but I'm glad I have such peace of mind knowing I have Ben and his team whenever I need help."
We responded:
"Ozzie, thank you for providing feedback and allowing us service your renters and auto insurance needs. "
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Laura Parker

August 17, 2024

5  out of  5
rating by Laura Parker
"Ben Carr and his staff have solved every single question or issue with my insurance coverage with efficiency and ease. Sometimes even with jokes and laughs included! I appreciate the great service!"
We responded:
"Laura, we thank you for the review and your business. "
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jessica raya

August 9, 2024

5  out of  5
rating by jessica raya
"We're so lucky that Ben Carr opened his office right around the corner from our house. Before that, State Farm was just a faceless insurance company that sent us a bill once a year. Now we get friendly, personal, proactive service with a neighborly feel. My husband also uses them for auto insurance. Love these folks!"
We responded:
"Jessica, thank you for taking the time to provide a review. We are glad you are so close to the office and decided to have your insurance with us. We happy to help your husband as well with his auto insurance. Thanks again for the review. "
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doug johnsonson

July 19, 2024

5  out of  5
rating by doug johnsonson
"The staff at Ban Carr are reliably helpful -- always patient to answer questions. They are friendly and a pleasure to work with. I highly recommend them for your auto insurance needs."
We responded:
"Thank you Doug for the review. I a. Glad the team has been there to answer all of your questions. Thank you for trusting us with your auto insurance needs. "
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Sean Mira

July 12, 2024

5  out of  5
rating by Sean Mira
"Ben Carr has been taking care of multiple homes for our family. Professional personalized service over the years is highly valued and appreciated! Shout out to Phillip who I’ve really enjoyed working with the past few years. Always a pleasure dealing with them to handle all our insurance needs🙏🏽"
We responded:
"Thank you Sean for the review. I am glad we have been able to provide professional personalized service to you and your family. "
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Diane Hidalgo

July 9, 2024

5  out of  5
rating by Diane Hidalgo
"We have been with StateFarm Insurance for many, many years. We have our rental properties covered by State Farm in San Francisco as well as our home, cars, and umbrella policies covered by StateFarm Arizona. Ben Carr is our agent in San Francisco and has been very helpful in navigating the insurance world and fulfilling our insurance needs at a very fair cost. Contact Ben if you need help with your insurance needs in California; he can definitely help you!"
We responded:
"Thank you Diane for the review. We appreciate your loyalty to State Farm and allowing us to help you with your rental properties, home, cars and umbrella policies. Thank you again for your continued loyalty and trust in State Farm and my agency. "
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Dennis Chow

July 2, 2024

5  out of  5
rating by Dennis Chow
"Phillip and Ben have been very patient and helpful for all my inquiries."
We responded:
"Thank you Dennis for the review. "
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Amy Auerbach

July 1, 2024

5  out of  5
rating by Amy Auerbach
"Great customer service, always provides prompt responses. Have been using them for auto and Home insurance for years."
We responded:
"Amy, thank you for the review. I am glad we have been able to help you with your auto and home insurance. "
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Atanacio Rodriguez

June 29, 2024

5  out of  5
rating by Atanacio Rodriguez
"Really very quick response to my needs and always gives me with the best prices in the Market."
We responded:
"Thank you Atanacio for the review. I am glad we have met your needs and been responsive in a timely manner. "
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Nicci Velocci

June 28, 2024

5  out of  5
rating by Nicci Velocci
"I’ve had nothing but positive experiences with this agency. All the employees go above and beyond. They are always very friendly and helpful and all the situations I’ve been in. They have been thorough and explained everything that I have asked."
We responded:
"Nicci, thank you for the review. I am glad the team and I have been very responsive to your needs and answered your questions. "
Profile photo of Brandon Abrams

Brandon Abrams

June 28, 2024

5  out of  5
rating by Brandon Abrams
"I recently contacted Ben Carr in order to discuss life insurance policy options, among some other financial services, which may be available to me. Ben’s commitment to his client and knowledge within his field is simply unmatched. His tireless dedication to finding a policy which best suited my needs, and his degree of accessibility and willingness to answer any questions and guide me through the entire process truly made me feel as though I personally mattered to him. I will undoubtedly be returning to Ben with any coverage needs that I may require moving forward. I sincerely suggest you do the same. You will be in truly competent, capable, and caring hands."
We responded:
"Brandon, thank you for taking the time to provide a review. I am glad we have been able to discuss your financial situation and provide options that suited your needs. Thank you again for the feedback. I am happy to have you as a customer. "
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David Eik

June 17, 2024

5  out of  5
rating by David Eik
"Oscar is a big help thanks again"
We responded:
"Thank you David for the review. I am glad Oscar was able to help. "
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Lesley

June 15, 2024

5  out of  5
rating by Lesley
"I needed some support with an Auto insurance claim today, and Ben and Philip carved out a few minutes to help me out, even though their day was super booked. The staff was exceptionally friendly, helpful, and affable! Ben himself took photos of my document, and emailed it out for me. Thanks!"
We responded:
"Hey Lesley, thank you for taking the time to provide a review. I am glad your experience with our office was a good one. "
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Arnold Lerner

June 10, 2024

5  out of  5
rating by Arnold Lerner
"Ben's assistant, Phillip, was thoroughly knowledgeable in explaining how the rates on my policy were based and it helped me understand the billing. Philip helped me put this period's policy payment on a monthly plan which is very helpful for me at this particular time. Much appreciated."
We responded:
"Arnold, thank you for the review. I am glad Philip was able to get your payment plan set up and answered your questions regarding your rates. "
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Susan Rutberg

May 22, 2024

5  out of  5
rating by Susan Rutberg
"Nobody likes dealing with insurance companies. But Ben, and the people who work with him, are responsive and knowledgeable and improve the experience immensely. When I reported a recent accident (a garage door malfunctioned and hit my car), Philip Pierce went out of his way to help. I recommend this office wholeheartedly."
We responded:
"Thank you Susan for the review. "
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Lorraine A

May 16, 2024

5  out of  5
rating by Lorraine A
"Luis and the rest of the crew were very helpful, patient and accomodating to my needs. They follow up right away. Thank you so much."
We responded:
"Thank you Lorraine, I am glad the team was responsive to your needs. "
Profile photo of Narciso Flores Diaz

Narciso Flores Diaz

May 16, 2024

5  out of  5
rating by Narciso Flores Diaz
"Very good service"
We responded:
"Thank you for the review Narciso. "