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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Shonnece Hill

February 7, 2026

5  out of  5
rating by Shonnece Hill
"I told him my situation and he listened to me even if it was a little off topic, he still stayed very professional letting me know he understood my needs. And I was happy with what he came up with . Thank you so much"
We responded:
"Wow, thank you for the 5-star review, Shonnece! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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M MBc

February 6, 2026

5  out of  5
rating by M MBc
"I had an excellent experience working with Philip at Ben Carr State Farm Insurance. What really stood out was that he proactively reviewed my auto policy. Given my mileage driven, he helped get my premium lowered by approximately 50% without me even asking. That level of honesty and customer care is rare. Philip was knowledgeable, responsive, and took the time to explain everything clearly. The entire process was smooth, efficient, and genuinely stress-free. It’s clear Ben Carr State Farm is focused on doing what’s best for the clients, not just selling a policy. Highly recommend Philip and the Ben Carr State Farm team if you’re looking for top-notch service and a team who truly looks out for you for all your insurance needs."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Nadine Kessler

February 6, 2026

4  out of  5
rating by Nadine Kessler
"Well, first of all, Ben bailed us out when our former agent failed to notify us that our policy had expired. Ben was open on a Saturday and was able to reissue a policy! Since then, Ben's been our agent and doing a great job taking care of our home and auto needs. His office staff are super helpful and stay on top of things. Minus one star though for State Farm (not Ben's fault) who tried to cancel our policy because our house was under construction."
We responded:
"Thank you for your 4-star review! We are grateful for your positive feedback about State Farm Agent Ben Carr’s Team here at our San Francisco office. "
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JD Jackson

February 3, 2026

5  out of  5
rating by JD Jackson
"Ben Carr is a good business man, honest and loyal. Service is impeccable handsdown!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Ben Carr’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Julianne irving

February 3, 2026

4  out of  5
rating by Julianne irving
"Andres was amazing and truly went above and beyond. He took the time to talk with me about insurance and explained everything clearly. Even though they don’t offer renters insurance, he still went out of his way to help me, which I really appreciated."
We responded:
"Thank you for your wonderful 4-star rating. We are delighted to hear that you were satisfied with your interaction with us here on State Farm Agent Ben Carr’s Team. Should you have any recommendations or suggestions for how we can enhance the insurance experience further, we would appreciate your input. "
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Alok Mooley

January 30, 2026

5  out of  5
rating by Alok Mooley
"Amazing helpful staff!"
We responded:
"Thank you for the 5-star review, Alok! Here on State Farm Agent Ben Carr’s Team, we are proud to serve our community and appreciate your recognition. "
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J Bang

January 29, 2026

5  out of  5
rating by J Bang
"Great service year over year! Thanks Ben!"
We responded:
"Thank you for your kind review of State Farm Agent Ben Carr’s Team. We appreciate it! Thank you for the amazing review, J! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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thea nourn

January 17, 2026

5  out of  5
rating by thea nourn
"A pleasure to have this agent, great service and support."
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Ben Carr’s Team here in San Francisco . "
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Robert Rigg

January 16, 2026

5  out of  5
rating by Robert Rigg
"Andres did an incredible job quoting me for a new insurance policy with State Farm. He was informative, knowledgeable and compassionate about what he does. I was astounded by his customer service abilities. Thank you for having totally authentic agents in your agency. Sincerely, Robb Rigg"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ben Carr’s Team. "
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Robert Weisblatt

January 15, 2026

5  out of  5
rating by Robert Weisblatt
"Ben, whose agency this is and Philip who works there are a great duo for giving insurance advice and getting things done in a timely matter. I highly recommend this State Farm agency."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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David Nesbet

January 15, 2026

5  out of  5
rating by David Nesbet
"Very happy with the service we have received from Ben and Phillip!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions. David, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ben Carr’s Team—we are always here to help! "
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Janet Shea

January 13, 2026

5  out of  5
rating by Janet Shea
"I’ve been a customer of several State Farm agencies over the years due to moving between states, and this agency has been by far the best experience I’ve had. I worked with Andres, who was incredibly knowledgeable and patiently answered all of my questions. He also helped my partner and me secure a very competitive price. I’m very happy I chose State Farm and highly recommend this agency!"
We responded:
"Thanks so much for the amazing review, Janet! We really appreciate your support here in San Francisco . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ben Carr’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in San Francisco . "
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Andrea Coombes

January 12, 2026

5  out of  5
rating by Andrea Coombes
"My various things have been insured by State Farm for a very long time (auto insurance since 1998!) and I’ve got zero complaints. Ben, Phillip and Eduardo are great!"
We responded:
"Andrea, thank you for the review and thank you for allowing us to services your insurance needs over the years. "
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Ing. Diana Garcia

January 8, 2026

5  out of  5
rating by Ing. Diana Garcia
"Andrés fue muy paciente para hacer el contrato explicándome con detalle cada uno de los beneficios de la póliza, después de varios días pudo ayudarme a encontrar la mejor oferta para mis necesidades de asegurar mis vehículos, fue atento y estuvo al pendiente de las preguntas o dudas que surgieron, fue muy amable y en mi idioma de una manera muy profesional buscando las mejores opciones para mi. gracias Andrés"
We responded:
"Hola Ing. Diana Garcia, Muchas gracias por tomarse el tiempo para compartir su experiencia con nosotros. Nos alegra mucho saber que Andrés pudo atenderle con paciencia y profesionalismo, explicando cada detalle y ayudándole a encontrar la mejor opción para asegurar sus vehículos. En Ben Carr Insurance Agency nos esforzamos por brindar un servicio atento y personalizado, especialmente en el idioma que nuestros clientes prefieren. Agradecemos su confianza y quedamos a su disposición para cualquier futura necesidad. Saludos cordiales, Ben Carr Ben Carr Insurance Agency"
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Alan Rosenzweig

January 8, 2026

5  out of  5
rating by Alan Rosenzweig
"Terrific service from Luis. He took excellent and prompt care of my needs. Emailed me my insurance cards within minutes of me asking for them. I was at a car dealership purchasing a new car today and needed my proof of insurance. Quick response. Very pleased"
We responded:
"Hi Alan, Thank you so much for your kind words and for sharing your experience. We're thrilled to hear that Luis was able to assist you quickly and efficiently, especially during such an important moment like purchasing a new car. At Ben Carr Insurance Agency, we strive to provide fast and reliable service to meet your needs promptly. We appreciate your trust and are here for you whenever you need us. Best regards, Ben Carr Ben Carr Insurance Agency"
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Donovan Brill

January 7, 2026

5  out of  5
rating by Donovan Brill
"Andres from Ben’s team was great to work with. Clearly laid out options for me and talked through the ins and outs patiently. Was very relatable and easy to talk to. Great experience switching over my insurance to Ben’s team."
We responded:
"Hi Donovan, Thank you for your wonderful feedback! We’re glad to hear that Andrés provided clear explanations and made the process smooth and easy for you. It’s great to know you had a positive experience switching your insurance to our team. We appreciate your trust and look forward to continuing to serve you. Best regards, Ben Carr Ben Carr Insurance Agency"
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Regina Fisher

January 2, 2026

5  out of  5
rating by Regina Fisher
"Excellent service. I used State Farm in another state, when I moved to CA and needed to transfer my insurance to a local agent I just called this office and got immediate attention to my needs. Everything was done in a matter of a few hours. Luis was knowledgable and quick to reposed. I would highly recommend them!"
We responded:
"Regina, that you for calling our office. I am glad Luis took care of you and answered all of your questions in a timely manner. Thank you for the review. I will let Luis know. "
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Barb Kinney

December 24, 2025

5  out of  5
rating by Barb Kinney
"I've had auto insurance with Ben Carr for that last ten years and home owner's insurance since purchasing a condo two years ago. Very personal service, Philip is always nice to reach out by phone when there are changes or updates to my policies - very responsive and helpful!"
We responded:
"Hi Barb, Thank you so much for your kind words and your continued trust over the past decade! It means a lot to me and the team to know that our personal service and responsiveness have made a positive difference for you. Philip and I are both committed to making sure your insurance needs are met with care and attention. Please don’t hesitate to reach out anytime you have questions or need assistance. We truly appreciate having you as a valued client! Best regards, Ben Carr Agent & Owner"
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Sandra Perez

December 20, 2025

5  out of  5
rating by Sandra Perez
"Andrés me ayudó mucho y lo agradezco muchísimo es muy bueno"
We responded:
"Hola Sandra, Muchas gracias por tus amables palabras. Me alegra mucho saber que Andrés te ha brindado una excelente atención y que has tenido una experiencia positiva con nuestro equipo. Estamos aquí para ayudarte en todo lo que necesites, así que no dudes en contactarnos cuando lo requieras. ¡Agradezco mucho tu confianza! Saludos cordiales, Ben Carr Agente y Propietario"
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Cyan Chang

December 19, 2025

5  out of  5
rating by Cyan Chang
"Ben Carr’s office really helped me out with getting me on insurance same day! Andres helped me greatly and made sure I was all set up with my reinstated insurance making sure all the paperwork went through. They really care about each one of their clients and I would recommend Ben’s office for the SF area!"
We responded:
"Hi Cyan, Thank you so much for your fantastic review! I’m thrilled to hear that Andrés and the team were able to assist you promptly and get your insurance reinstated the same day. We truly care about each of our clients and strive to make the process as smooth and stress-free as possible. Your recommendation means a lot to us, and we’re always here to help with any of your insurance needs in the SF area. Best regards, Ben Carr Agent & Owner"
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Monica H.

December 18, 2025

5  out of  5
rating by Monica H.
"My daughter was in a pinch to get car insurance asap after her current carrier was negligent. Ben Carr already carried car insurance for my younger daughter and Andres was able to get my older daughter added same day. He was great communicating everything quickly! Thank you!"
We responded:
"Hi Monica, Thank you so much for sharing your experience! I’m glad Andrés was able to help your daughter get insured quickly during a stressful situation. Communication and responsiveness are very important to us, and it’s wonderful to hear that we could make the process smooth for your family. We truly appreciate your trust and look forward to continuing to support you and your daughters with your insurance needs. Best regards, Ben Carr Agent & Owner"
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Steve Nuzzo

December 15, 2025

5  out of  5
rating by Steve Nuzzo
"I've been working with Ben Carr and Philip for over ten years; with State Farm for almost 40. Ben and Philip I have always found to be extremely helpful and well versed in all the ins and outs of home and car insurance. Above all I trust them to be honest, with great intergity"
We responded:
"Hi Steve, Thank you very much for your thoughtful review and for trusting me and Philip with your insurance needs for over ten years. It means a lot to us to hear that you find our service helpful and honest. We’re committed to providing the best support and guidance possible, and your continued confidence is truly appreciated. If you ever have any questions or need assistance, please don’t hesitate to reach out. We’re always here to help! Best regards, Ben Carr Owner, Ben Carr Insurance Agency Inc."
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Eddie Jackson

December 15, 2025

5  out of  5
rating by Eddie Jackson
"I had a great experience with this young agent he was very good explaining everything to me an helping me find discounts on my plan that I was eligible for, he explained some things to me that I wasn't even aware of. I appreciated his patience with me. Andres you did a great job helping me, Happy Holidays to you an family."
We responded:
"Hi Eddie, Thank you so much for your kind words! I’m glad to hear that Andres was able to help you find the right coverage and discounts, and that he took the time to explain everything clearly. We’re happy to have him on our team. We appreciate your business and wish you and your family a wonderful holiday season! Best regards, Ben Carr Owner, Ben Carr Insurance Agency "
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Mark McGee

December 11, 2025

5  out of  5
rating by Mark McGee
"Ben and Philip proactively reach out when there are changes in California regulation and rates, take time to answer all my questions and advise on the optimal policy for my personal situation."
We responded:
"Hi Mark, Thank you for your wonderful review! We’re glad to hear that Philip and I have been able to keep you informed and help you navigate changes in regulations and rates. It’s always our goal to provide personalized service and ensure you have the best coverage for your situation. We truly appreciate your trust and continued business! Best regards, Ben Carr Owner, Ben Carr Insurance Agency Inc."
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Oscar Hernandez H

December 10, 2025

5  out of  5
rating by Oscar Hernandez H
"They are very responsive and extremely professional."
We responded:
"Oscar, Thank you so much for your kind words! I’m glad to hear you found our pricing reasonable and our service responsive and professional. It’s always my goal to provide the best experience possible for my clients. If you ever have any questions or need assistance with your insurance, please don’t hesitate to reach out. Best regards, Ben Carr State Farm Insurance Agent"