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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack Sale

July 3, 2025

5  out of  5
rating by Jack Sale
"Ben and Philip are the real deal. If you’re looking for car insurance in San Francisco, stop your search now! These two go above and beyond. They treated me like family—super kind, clear, and genuinely committed to helping me find the right coverage without any pressure. I’m really happy I switched to State Farm through them. Not only did I get a great auto insurance policy, but I also finally feel like I have agents who know me, not just my file. That kind of personal service is hard to find! If you want local agents who actually care, and who will walk you through everything with patience and honesty, Ben and Philip are the gold standard. Can’t recommend them enough. Thanks guys!"
We responded:
"Hi Jack, wow! thank you so much for the incredibly kind words! It truly means a lot to Philip and me to hear that your experience with us has been so positive. We believe in building real relationships with our customers and treating everyone like family, so knowing that came through to you is the best feedback we could hope for. We're thrilled you're happy with your coverage and the personal service you received. If you ever need anything at all-questions, updates, or just a check-in -we're always here. Thanks again for your trust and support! - Ben Carr"
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William Caldwell

June 29, 2025

5  out of  5
rating by William Caldwell
"This Agency has been for coverage of our motorhome and umbrella policy. The Agent; Ben Carr has been informative and professional."
We responded:
"Thank you, William! I truly appreciate your kind words and the trust you've placed in me and our agency. It's been a pleasure helping you with your motorhome and umbrella policies. I'm always here if you need anything or have questions down the road!"
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Stephen Morton Werner

June 13, 2025

5  out of  5
rating by Stephen Morton Werner
"My experience with the Ben Carr State Farm agency has been uniformly positive. Recently, my 2015 Prius was totalled in accident caused by another driver. After State Farm settled my claim, I purchased a new 2025 Prius. Staff in the agency were friendly and helpful as I went through this process."
We responded:
"Stephen, Thank you for taking the time to share your experience. I'm glad we were able to support you through a touch situation and help make the transition to your new 2025 Prius a smooth one. It means a lot to know the team and I could be there for you - don't hesitate to reach out if you ever need anything. "
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Tim Tune

June 13, 2025

5  out of  5
rating by Tim Tune
"Ben Carr's office reached out to me to qualify me for a discount, which is much appreciated."
We responded:
"Hi Tim, thank you so much for the kind words! We're glad we could reach out and help you save with a discount - it's always our goal to make sure you're getting the best value and service. Don't hesitate to reach out if there's ever anything else we can assist with!. "
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Larry Liu (Phychuen)

June 7, 2025

5  out of  5
rating by Larry Liu (Phychuen)
"I have all my insurance needs through State Farm almost 20 plus years Ben Carr and his staffs Philips and Eduardo are all professional and handle everything well always called ahead when my policies are up for renewal giving me advice and ask if I have any concern I completely satisfied with their services thank you all you guys !"
We responded:
"Larry, thank you so much for your continued trust and support over the past 20+ years! It truly means a lot to us that you've entrusted all your insurance needs to our team. We're proud to have dedicated team members like Philip and Eduardo who consistently deliver the service and care our customers deserve. We're always here to help, and we're so glad to hear you've felt well-supported and informed throughout the years. Please don't hesitate to reach out anytime-we're just a call away. "
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jalal mogannam

June 6, 2025

5  out of  5
rating by jalal mogannam
"Ben and his team are courteous and knowledgeable, with all State Farm insurance needs. I highly recommend his office."
We responded:
"Hi Jalal, thank you so much for the kinds words and recommendation! We truly appreciate you taking the time to share your experience. It means a lot to our entire team to now that you found us courteous and knowledgeable. We're always here to help with any of your insurance needs-don't hesitate to reach out anytime! Warm regards - Ben Carr and Team. "
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Patrick McQuillan

May 29, 2025

5  out of  5
rating by Patrick McQuillan
"Really kind and friendly staff. Transparent and helped me understand changes to my auto insurance policy after I moved to CA!"
We responded:
"Hi Patrick, thank you so much for the kind words! We're thrilled to hear that our team was able to make your transition to California a little smoother and help clarify your auto insurance needs. If you ever have more questions or need assistance down the road, we're always here to help. Welcome to CA! - Ben Carr Insurance Agency "
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Kamal Russell

May 27, 2025

5  out of  5
rating by Kamal Russell
"Regrettably we had to sell our car. Ben Carr's State Farm Agency and in particular Philip Pierce handled the policy cancellation professionally and ensured that we received our refund check in a timely manner."
We responded:
"Hi Kamal, thank you for your kind words and for taking the time to share your experience. While we're sorry to hear you had to sell your car, we're glad that Philip and our team were able to support you through the policy cancellation process and get everything handled smoothly. If you ever need assistance again in the future, we're always here to help. Wishing you all the best! - Ben Carr Insurance Agency. "
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Lawrence Leach

May 20, 2025

5  out of  5
rating by Lawrence Leach
"Luis from the office is awesome. He didn’t waste any time get my complicated insurance situation sorted out and at a reasonable price. I highly recommend this office."
We responded:
"Hi Lawrence, thank you so much for the kind words! I'm thrilled to hear that Luis was able to help you navigate your insurance needs efficiently and affordably. He's a valued member of our team, and it means a lot to know his efforts made such a positive impact. We truly appreciate your recommendation and look forward to being here whenever you need us!"
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Paloma Fontowitz

May 2, 2025

5  out of  5
rating by Paloma Fontowitz
"I have my auto insurance and home insurance through Ben Carr and his team. They are always very friendly and helpful when I need them."
We responded:
"Paloma, thank you for taking the time to provide a review. It is good to hear you feel the service has been friendly and helpful when needed. Thank you for trusting us to help with your auto insurance and home insurance. "
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Eduardo Morales Juarez

April 25, 2025

5  out of  5
rating by Eduardo Morales Juarez
"Luis es muy amable me atendió muy bien"
We responded:
"Muchas gracias, Eduardo! Nos alegra saber que Luis pudo atenderte tan bien. En nuestra agencia de seguros nos esforzamos por brindar el mejor servicio posible. Gracias por confiar en nosotros!"
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MrBolts4life

April 18, 2025

5  out of  5
rating by MrBolts4life
"I’ve been with State Farm Insurance for 7 years and they’re the best Insurance Company I’ve ever worked with. Ben Carr and Philip Pierce have been professional and trustworthy since day one. I couldn’t be happier with my Car Insurance, and Home Insurance. Anytime I needed to ask a question about something they’ve always taken care of me and given me some good advice that’s really been helpful. I appreciate you both. Ron Chukes"
We responded:
"Ron, we appreciate you taking the time to complete a review of our agency. I’m glad you have chosen to do business with us over the past 7 years for both your car insurance and home insurance. I am also happy to hear your needs have been met and that you feel the advice given has been god and helpful. Thank you for trusting us with your insurance needs. "
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Bob N

April 16, 2025

5  out of  5
rating by Bob N
"Not a customer but needed urgent help with a State Farm policy and Philip came through with flying colors. I would use them if the need ever arises."
We responded:
"Thanks for stopping by Bob! I am glad Philip was able to help with your needs. Do not hesitate to reach out if we can help in the future. "
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SFShoim

March 31, 2025

5  out of  5
rating by SFShoim
"We've been very happy with the customer service we have received from the friendly & efficient staff at this office...both homeowner & automobile insurance. Highly recommended!!"
We responded:
"Thank you for the review. I am glad you are satisfied with the service received from the team and that they have been friendly and efficient in handling your needs for both homeowners and automobile insurance. Thank you for your recommendation "
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Jason Huyck

March 28, 2025

5  out of  5
rating by Jason Huyck
"I recently switched to Ben Carr and I couldn’t be happier with the experience. From the very first interaction - he was incredibly responsive, knowledgeable and genuinely attentive to my needs. As a new customer, I appreciated how his team made the transition from my previous insurer seamless and hassle-free. Their expertise and willingness to walk me through every step gave me confidence in my coverage choices. I can’t recommend Ben enough!"
We responded:
"Thank you so much for your thoughtful review. It truly means a lot that your experience with me and my team has been so positive. Making the transition to a new insurer as seamless as possible is always our goal, and I’m glad we could provide the responsiveness, expertise, and attentiveness you deserve. I appreciate your trust in us and your recommendation. Looking forward your go-to for all your insurance needs!"
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BE BOLD & AUTHENTIC !

March 28, 2025

5  out of  5
rating by BE BOLD & AUTHENTIC !
"I would highly recommend Ben Carr he listened. He gave great insights to the products that State Farm offers. He was very professional very attentive very timely and I will do it all over again. Thanks for the wonderful service you provided."
We responded:
"Thank you for the review. I am glad you found our interaction professional and insightful. Thank you for the recommendation as well. "
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Brian Johnson

March 27, 2025

5  out of  5
rating by Brian Johnson
"Ben Carr is a true professional and is an expert in the State Farm Insurance arena. I’ve been a customer of Ben’s for over a decade and I can always trust that he is going to give me the best advice on all my insurance needs. He is trustworthy, reliable, responsive and kind. Highly recommend Ben, and his team, for all your insurance needs."
We responded:
"Thank you Brian for the kind words. We are grateful to help services your insurance needs. "
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Long Rochelle

March 27, 2025

5  out of  5
rating by Long Rochelle
"“I had a great experience working with Ben at State Farm . He was professional, knowledgeable, and took the time to explain everything clearly. He made the whole process easy and stress-free, ensuring I understood all my options. I really appreciate his patience and dedication to finding the best coverage for my needs. Highly recommend!”"
We responded:
"Thank you Rochelle for taking the time to provide your feedback. We are thankful for your business. "
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Kelly Jones

March 27, 2025

5  out of  5
rating by Kelly Jones
"Ben is so cool very nice guy to work with"
We responded:
"Thank you for the review Kelly. "
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Esha Edgerton

March 27, 2025

5  out of  5
rating by Esha Edgerton
"Ben Carr and his team by far are the most consistent thorough personable insurance agents I’ve ever encountered. I can always depend on everyone in the office from Phillip to Oscar to of course Ben who is always ready to step in at any moment to provide superb customer service excellent clear concise pricing and detail information to ensure the client understands thier plan options. This office has ensured that I stay covered with continuous text messaging and calls upon the last minute to make sure I meet my deadline. If you are looking to get your hands on great coverage at a fair price look no further have Ben or one of his team members hook you up!"
We responded:
"Thank you Esha for the review. I am glad you have had a great experience and customer service with me and my team. We are thankful that you have chosen us to provide your insurance needs. "
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Ashley Benson

February 24, 2025

5  out of  5
rating by Ashley Benson
"Super friendly and always go above and beyond to get me the best rates."
We responded:
"Thank you Ashley for the review. "
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Regina Fisher

February 18, 2025

5  out of  5
rating by Regina Fisher
"Excellent service. I used State Farm in another state, when I needed insurance in CA I just called this office and got immediate attention to my inquiry. Everything was done in a matter of a few hours. Luis was knowledgable and quick to reposed. I would highly recommend them!"
We responded:
"Regina, that you for calling our office. I am glad Luis took care of you and answered all of your questions in a timely manner. Thank you for the review. I will let Luis know. "
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Alex Drake

February 18, 2025

5  out of  5
rating by Alex Drake
"Ben Carr and his team at State Farm are great. Ben is thorough, experienced, quick to respond, and transparent as an insurance agent. I have condo, auto, and umbrella with him personally and a commercial HOA policy. In a challenging insurance market, I would recommend him and his team to treat customers fairly, and to explain why premiums and rates are the way they are."
We responded:
"Alex, thank you for the feedback. I am glad the team and I was able to help you with your HOA, condo, auto and umbrella policies. We are happy to take the time to explain your coverage and the limits. "
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michelle bedolla

February 6, 2025

5  out of  5
rating by michelle bedolla
"Luis was very helpful and made everything super easy for me. Thank you so much for your great service & communication!"
We responded:
"Thank you Michelle for the review on Luis. I am glad he was helpful and made the process easy for you. "
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Jane Armstrong

February 5, 2025

5  out of  5
rating by Jane Armstrong
"Swift response to every query, unfailingly polite, super competent."
We responded:
"Thank you Jane for the review. I will let the team know as I know they have helped. "