State Farm® Insurance Agent Ben Carr

"I want to take a moment to recognize Mr. Philip for the kindness, patience, and understanding he has consistently shown me. I have been unemployed for quite some time and, unfortunately, have not been able to maintain my vehicle insurance. Throughout this difficult period, he has never made me feel judged, embarrassed, or uncomfortable about my circumstances.

Mr. Philip is always soft-spoken, respectful, encouraging, and genuinely understanding. Even when I know I need to call him about something difficult, I never feel like I need to avoid the conversation. He has a way of simply saying, “I understand,” and making you feel supported rather than pressured. His words of encouragement and blessings have meant more to me during this season than he probably realizes.

He has been a wonderful State Farm agent and, more importantly, a genuinely kind person. When I am employed again and able to reinstate my vehicle insurance, Mr. Philip is the person I intend to call. I would absolutely recommend him to anyone looking for an insurance agent who combines professionalism with compassion and humanity.

Thank you, Mr. Philip. Your kindness has truly been appreciated."

"Very professional and best customer service"

"State Farm recently assigned me a new agent, Ben Carr. His staff reached out to me with a warm welcome, sharing the news my auto insurance rates were set to decrease. Philip was very helpful and I'm happy they have an office in my home town of Concord."

"I would Like To Thank Phillip Pierce for always keeping updated on my policies, letting me know when things change. I got good news this morning on a policy price dropped, I love hearing that. Thanks Phillip for always keeping me informed, have a great week."

"State Farm's Ben Carr and Philip Pierce are the best! I have my Auto Insurance and Homeowners with them for many years. Recently Philip called me to tell me my Auto Insurance premiums were going down! They are always friendly and take lots of time reviewing my policies."

"Ben and his team are all wonderful! Anytime I have any questions their friendly team always picks up and answers them. I have also gotten great rates across my auto policies!"

"Was very patient with me and explained everything. I’m glad I made the switch over!"

"Ben Carr and team are always available and respond quickly to questions. On multiple occasions Ben has taken the time to explain issues, even issues tangential to my insurance policies."

"The agent (Oscar) was very knowledgeable and patient in helping me purchase car insurance. I really appreciate the patience and time he spent assuring every question asked was answered! Thank you Oscar!!"

"I've had great experience with Ben and team, very proactive and supportive! Highly recommend."

"Ben and staff are friendly and helpful."

"I’ve been a State Farm customer for over 10 years, and they have consistently earned my trust. On the occasions when I’ve needed to file a claim, Ben and Phillip checked in with me throughout the process to make sure I was taken care of and fully supported. They truly went the extra mile during stressful situations.

Most recently, Phillip proactively contacted me about policy adjustments that resulted in significant savings on my insurance premium—without me even having to ask. With insurance costs and nearly everything else continuing to rise, it was refreshing to see a company looking for ways to help its customers save money.

A huge shout-out to Ben and Phillip for always being professional, knowledgeable, responsive, and genuinely caring. I truly appreciate everything they have done for me and will gladly continue trusting them with my insurance for many years to come. Highly recommended!"

"When I have a question I
Can always speak to the agent on the phone and get an answer immediately
When talking to anyone of Bens staff I resolve any problem needed"

"Ben's team, Philip especially, has always served us with kindness and responsiveness. We're appreciative of their partnership."

"Professional and friendly office for car insurance coverage. Worked with Phillip he was great. Highly recommended if you’re looking at auto policies."

"Ben and his team, especially Phillip has always been very responsive, and professional. They even offer premium reduction when the policies change to our favors. Appreciate the support we have been receiving for years!"

"Be and Philip are the best in the biz! Thanks!"

"Just spoke with Andres Sandoval on the phone for some policy information and am grateful for a very pleasant chat. He helped me with everything I needed and gladly answered all my questions. Very personable agent and I would recommend anyone to their office for excellent customer service."

"I had an outstanding experience with Ben, Eduardo, and their team at State Farm Insurance. They went above and beyond my expectations from start to finish.

I have been working with them for my homeowners insurance, and when my SUV was involved in an accident, they made the claims process smooth and stress-free. They coordinated seamlessly with Alioto’s Auto Body, a certified repair shop, ensuring everything was handled professionally and efficiently.

The communication between State Farm and Alioto’s Auto Body was excellent. The entire process was well organized, the service was prompt, and everything was completed on time. Their teamwork gave me confidence that my vehicle was in great hands.

Ben, Eduardo, and their team were knowledgeable, responsive, and truly cared about providing outstanding customer service. I highly recommend them to anyone looking for an insurance team that is reliable, professional, and committed to taking great care of their customers.

If I could give them 10 stars instead of 5, I absolutely would!"

"These guys are amazing, help you get the best deals and insurance premiums!"

"Smooth and helpful service for auto insurance. Whenever I have an issue or question they are always there to help."

"Super happy Andres was able to help me get auto insurance! Highly recommend them!!"

"Great service, I trust them. Actively polite and helpful."

"Friendly staff and ben very attentive to our insurance needs."

"Had the best experience with Andres, he understood the circumstances coming from another state and made it super streamlined and smooth for our family’s transition. He even went above and beyond and communicated with our previous agency to get things solidified so we didn’t have to do those things ourselves. Absolute 10/10 gentleman and provided an even better experience!!"