State Farm® Insurance Agent Ben Carr

"I have insurance coverage for my 2011 Toyota Prius. I appreciate VALUE for goods and services I consume. It is well known that State Farm is not the least expensive service provider. For me, value is a combination of cost vs. benefit. I feel that State Farm's claim procedure makes the benefit of their services makes their cost to me worthwhile. It provides me reliable and consistent process to deal with auto collisions, I don't need to worry about being treated fairly."

"Highest marks for being accommodating, competent, smart, and pleasant."

"Excellent customer services and availability to talk to someone on the phone when you needed."

"I cannot say enough good things about Philip Pierce and the team at Ben Carr’s State Farm office in San Francisco. Homeowners insurance in California is not easy right now. With wildfire risk, catastrophic weather events, and carriers pulling out of the market entirely, it’s a stressful environment for homeowners. When my renewal came up with an increase, Philip didn’t just send a generic notice — he took the time to provide a thorough, transparent explanation of why rates are rising, how reinsurance impacts pricing, and what factors were specific to my policy. He broke down complex industry issues in a way that was clear, thoughtful, and respectful. He also proactively offered to review coverage limits to ensure they still made sense for my situation. That level of education and transparency is rare. What impressed me most was his professionalism and patience. I can only imagine how difficult these conversations are when people are understandably frustrated. Yet Philip handles them with integrity, composure, and genuine care. In a time when many Californians are struggling just to maintain coverage, I am deeply grateful to work with an agent who communicates clearly, stands by his clients, and treats them with respect. If you’re looking for an insurance team that is knowledgeable, responsive, and truly committed to serving their clients — this is it. Bravo, Philip. One in a million."

"Great service extremely friendly Catorceno- Zeballos family."

"Oscar has been a great agent to me and my family with very affordable prices offered and easy communication. Thank you Oscar!"

"Ben Carr and his staff have been great to work with around insurance, which can be very stressful to deal with. They are extremely knowledgeable and unfailingly responsive to my requests for information, discussion and questions, and always professional and attentive to my concerns over the years. Ben and Philip are both a pleasure to deal with."

"Ask for Andres, He's really helpful."

"I've had a great experience with Oscar as my car insurance agent. He's very responsive, explains everything clearly, and always handles requests quickly and on time. He made getting coverage simple and hassle-free. I definitely recommend him."

"Ask for Andres! He helped transition my old renters insurance policy to a new policy with a better rate. He was very helpful."

"Andres is an incredibly knowledgeable and attentive professional. He takes the time to thoroughly explain every detail of your insurance options. I’ve personally seen how much he truly cares about his customers. He carefully walked me through a life policy for my daughter, something I wouldn’t have considered if it weren’t for his guidance and helpfulness."

"Ben, Oscar & Philip have so helpful over the years. With my first & second car, they’re always easy to reach out to. Will keeping doing business with them & recommend them to anyone looking for auto insurance"

"We've been very happy with the customer service we have received from the friendly & efficient staff at this office...both homeowner & automobile insurance. Highly recommended!!"

"Çok iyi ilgilendiler."

"Andres is a very pleasant guy who helped me find discounts on my car insurance. He explained me everything very detailed in a way that I can understand it. I would come back to him again."

"Muy buen servicio de Andrés. Gracias por la ayuda"

"Thanks Andres.Excellent customer service, very responsive, knowledgeable, and easy to work with."

"Andrés is helpful and professional.He helped me find the right coverage quickly. Thank you."

"Amazing service! Andres was very kind, patient, and answered all my questions. I never felt rushed. It’s nice to work with someone who really cares about their clients."

"Great experience working with Andres. He explained everything clearly and made the process very easy. I felt supported. Highly recommend!"

"Ben Carr and team has been very helpful with all of of needs and has always found ways to save us money with our policies. Very happy with team Ben Carr!"

"I recently had the pleasure of working with Philip Pierce to obtain an insurance policy for a recently purchased car. He was unfailingly cordial, answering my many questions as he provided options and explained conditions for the insurance. I have interacted with other employees here as well, and highly recommend this branch location."

"Just informed my monthly car insurance premium will adjust down, yay! Thx for keeping track of ways to save. Appreciated 😊"

"I told him my situation and he listened to me even if it was a little off topic, he still stayed very professional letting me know he understood my needs. And I was happy with what he came up with . Thank you so much"

"I had an excellent experience working with Philip at Ben Carr State Farm Insurance. What really stood out was that he proactively reviewed my auto policy. Given my mileage driven, he helped get my premium lowered by approximately 50% without me even asking. That level of honesty and customer care is rare. Philip was knowledgeable, responsive, and took the time to explain everything clearly. The entire process was smooth, efficient, and genuinely stress-free. It’s clear Ben Carr State Farm is focused on doing what’s best for the clients, not just selling a policy. Highly recommend Philip and the Ben Carr State Farm team if you’re looking for top-notch service and a team who truly looks out for you for all your insurance needs."