Skip to content
Español
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Cash

Cash

December 31, 2024

5  out of  5
rating by Cash
"I recently had the pleasure of working with Luis Amador, who took the time to understand my insurance needs and explored a variety of options to find an incredibly low premium tailored to my requirements. He also went above and beyond to help beat my partner's old rate while providing her with even more coverage! His professionalism, in-depth knowledge, and dedication to finding the right solutions made the entire process seamless and stress-free. I truly appreciated how he prioritized our needs and ensured we felt confident in our coverage. I highly recommend reaching out to Mr. Amador. He exceeded my expectations, and I'm sure he can do the same for you! Thank you, Luis, for your exceptional service!"
We responded:
"Thank you for your wonderful review! We're thrilled to hear Luis provided such exceptional service, helping you and your partner find tailored insurance coverage with great premiums. His professionalism and dedication truly shine through. We're glad he made the process seamless and stress-free for you both. Thank you for trusting us with your insurance needs!"
Profile photo of Teresa

Teresa

December 31, 2024

5  out of  5
rating by Teresa
"I had the pleasure of working with Luis Chamorro - he was referred to me. Had a really great experience overall. He was patient and thorough in explaining the coverages and deciding which types of coverage was best for my vehicle. He was very friendly and honest - didn’t pressure me to get coverages as rates I didn’t feel I needed. Definitely recommend him if you are looking for a good agent! Jake from Statefarm who?? Lol"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear Luis provided such a patient, thorough, and friendly experience. He truly cares about helping customers find the right coverage without any pressure. We’ll be sure to share your feedback with him. Thanks again for trusting us, and we’re here whenever you need us!"
Profile photo of Patrick Tainter

Patrick Tainter

December 23, 2024

5  out of  5
rating by Patrick Tainter
"A terrific agent. We came to Ben Carr when our previous agent retired. We could not be happier. We've had minor claims and needs over the years and Ben and his staff give us fast, efficient and dedicated service. When rates have increased they have proactively called us to recommend ways to economize but still keep good protection. They are also very pleasant to work with."
We responded:
"Thank you Patrick for taking the time to complete a review. We are happy you are satisfied with our service and helping with your claims experience. Rates are increasing for just about everyone, I am glad you like our approach to reach out ahead of time to make sure you understand the increase and to make any changes needed before the rate increase goes into effect. "
Profile photo of Jason Hu

Jason Hu

December 17, 2024

5  out of  5
rating by Jason Hu
"Ben has been my trusted insurance agent ever since my home ownership and buying a new car. Ben and his team have been informative, detail oriented and timely whenever I have questions or inquires, and more importantly, they get stuff done. I would highly recommend Ben to anyone that lives in the Bay Area"
We responded:
"Thank you Jason for taking the time to provide a review and thank you for trusting me and the team with your insurance needs. "
Profile photo of brian cahill

brian cahill

December 10, 2024

5  out of  5
rating by brian cahill
"Luis helped me with a billing issue today. He was professional, competent and supportive. I'm very grateful. In June of this year I was struck by another car, and Philip Pierce was greatly helpful in guiding me through the necessary steps to filing the claim. Another example of Ben Carr and his staff as caring and competent professionals."
We responded:
"Thank you Brian for the google review! I am glad team member Luis was helpful. "
Profile photo of John Giuffre

John Giuffre

December 3, 2024

5  out of  5
rating by John Giuffre
"Ben and Phillip are true professionals. Attentive.Thourough. Informative. Courteous. I have been with this office for over 15 years. Very satisfied."
We responded:
"John, thank you for taking the time to provide a review of our agency. We are happy to help. Thank you for staying with us for so long. We appreciate your business. "
Profile photo of juan ovalle

juan ovalle

November 27, 2024

5  out of  5
rating by juan ovalle
"Ben Carr and his staff have offered kind and attentive service over the years, especially related to my auto insurance and claim needs"
We responded:
"Juan, we are glad to help with your auto insurance needs and any claim related issues. Thank you for the review. "
Profile photo of Alan

Alan

November 26, 2024

5  out of  5
rating by Alan
"For quite a long time, Ben Carr has been our trusted insurance specialist. At the beginning of our relationship, half a decade ago, he helped us to understand the specific characteristics of the home, liability and car insurance business in California and how to close the gaps left by our former German and US coverage. Ben is open to challenging questions and very patient when explaining legal and insurance issues and terms. On top of that, it is easy to contact him and we always got quick replies to whatever we asked. Fortunately, we never had any damage that needed insurance coverage, but we trust him and his office to assist us in the best way possible. We definitely can recommend him for all insurance needs!"
We responded:
"Alan, thank you for the feedback. I am glad the team and I have helped answer your questions regarding your home, liability, and car insurance over the years. Thank you for your trust in our agency, we appreciate your business. "
Profile photo of Mike Lucas Sr.

Mike Lucas Sr.

November 26, 2024

5  out of  5
rating by Mike Lucas Sr.
"Ben, and his team are outstanding, their professionalism is unmatched it's a pleasure working with them for all these years"
We responded:
"Mike, thank you for taking the time to provide your feedback about the agency. I am glad the team has conducted the handling of your account with professionalism and we are happy to help. "
Profile photo of Kelsey Thomas

Kelsey Thomas

November 20, 2024

5  out of  5
rating by Kelsey Thomas
"Highly recommend. The team makes the process very easy. Great client experience."
We responded:
"Kelsey, thank you for the review. I am glad the team has made the process easy for you. "
Profile photo of Fredrick Darr

Fredrick Darr

November 20, 2024

5  out of  5
rating by Fredrick Darr
"Great service , always respond in a timely manner. Very thoughtful and friendly as well!!"
We responded:
"Frederick, thank you for the review. I am glad we have been able to service your policies in a timely manner. "
Profile photo of Kevin O'Rourke

Kevin O'Rourke

November 8, 2024

5  out of  5
rating by Kevin O'Rourke
"I have had both my home and car insurance with Sate Farm for at least 30 years, with different brokers. I switched to Ben Carr’s office several years ago and I am so pleased I did. Mostly because I appreciate the friendly and efficient service from their rep Philip.He is always responsive to any questions or document needs I have. He’s the guy who usually answers the phone, so I recommend you give him a call right now!"
We responded:
"Thank you Kevin for your review. We are glad you have been with State Farm for so long and glad we have been able to service your car insurance needs. "
Profile photo of Eric Perryman

Eric Perryman

October 25, 2024

5  out of  5
rating by Eric Perryman
"Great insurance agent and super easy to work with!"
We responded:
"Thank you Eric for the review. "
Profile photo of Britt Gardner

Britt Gardner

October 17, 2024

5  out of  5
rating by Britt Gardner
"I went into their State Farm office to add a new driver, my daughter, to my policy. Ben Carr’s team was friendly, fast and knowledgeable. We were out of there within 30 minutes, but just enough time unveil a few unexpected discounts - they were small, but…every little bit counts. Thank you!"
We responded:
"Britt, I was not in when you dropped by, but I’m glad the team was able to service your needs in a timely manner. Thank you for the feedback. "
Profile photo of andrea coombes

andrea coombes

October 10, 2024

5  out of  5
rating by andrea coombes
"My various things have been insured by State Farm for a very long time and I’ve got zero complaints. Ben and Phillip are great!"
We responded:
"Andrea, thank you for the review and thank you for allowing us to services your insurance needs over the years. "
Profile photo of Vince Bugni

Vince Bugni

October 6, 2024

5  out of  5
rating by Vince Bugni
"I’ve had my auto insurance through this office for a few years now, they have great customer service and are very helpful with questions. Never get an automated response, you can always talk to a real person who knows what they’re talking about."
We responded:
"Thank you Vince for providing a review. Thank you for allowing us to service your auto insurance needs over the years. "
Profile photo of Samy Aitamer

Samy Aitamer

October 3, 2024

5  out of  5
rating by Samy Aitamer
"very good customer service especially LUIS AMADOR"
We responded:
"Thank you Samy for the review. I am glad you late satisfied with the customer service received. I will let Luis know. "
Profile photo of Andrew Olivarez

Andrew Olivarez

September 27, 2024

5  out of  5
rating by Andrew Olivarez
"Luis Helped get a great Policy over the phone! Very well communicated and also very polite. 5/5 star rating. I am not insured and joined the State Farm family with full coverage on my vehicle."
We responded:
"Thank you Andrew for the feedback on Luis. I am so glad he was help you with obtaining full coverage for your vehicle. "
Profile photo of Judy Cordon

Judy Cordon

September 23, 2024

5  out of  5
rating by Judy Cordon
"Can't say enough words about how I feel and how wonderful doing business with this wonderful company, that knows how to run a business, and how to talk with people, in a way that makes you glad you're doing business with them, and not somebody else. State Farm Insurance Agent Ben Carr and Philip, and the rest of the staff, have been dealing with me for 10 years, and I appreciate all the help they have given me. Thank you, you guys are the best. I really, really mean that, from the bottom of my heart."
We responded:
"Judy, thank you for taking the time to provide a review. Thank you for allowing us to service your policies all of these years. "
Profile photo of Brenda Goff

Brenda Goff

September 5, 2024

5  out of  5
rating by Brenda Goff
"Each and every time I have dealt with Ben Carr and his staff (State Farm Insurance) I have been very pleased with their service. They take the time to make sure my policies (car and home) are meeting my needs."
We responded:
"Brenda, thank you for the feedback and thank you for your business and opportunity to service your car and home policies. "
Profile photo of Fernando Cano

Fernando Cano

August 26, 2024

5  out of  5
rating by Fernando Cano
"Oscar is the best and best insurance"
We responded:
"Thank you Fernando for the review. I am glad you like the service provided by Oscar and thank you for allowing us to service your insurance needs. "
Profile photo of Ozzie-Yuka

Ozzie-Yuka

August 23, 2024

5  out of  5
rating by Ozzie-Yuka
"We were lucky to get introduced Ben Carr from our leasing office 7 years ago. Since then, he helps us with renters and auto insurance. Ben and Philip are very responsive and helpful that I can rely on! Fortunately I've never filed a claim but I'm glad I have such peace of mind knowing I have Ben and his team whenever I need help."
We responded:
"Ozzie, thank you for providing feedback and allowing us service your renters and auto insurance needs. "
Profile photo of Laura Parker

Laura Parker

August 17, 2024

5  out of  5
rating by Laura Parker
"Ben Carr and his staff have solved every single question or issue with my insurance coverage with efficiency and ease. Sometimes even with jokes and laughs included! I appreciate the great service!"
We responded:
"Laura, we thank you for the review and your business. "
Profile photo of jessica raya

jessica raya

August 9, 2024

5  out of  5
rating by jessica raya
"We're so lucky that Ben Carr opened his office right around the corner from our house. Before that, State Farm was just a faceless insurance company that sent us a bill once a year. Now we get friendly, personal, proactive service with a neighborly feel. My husband also uses them for auto insurance. Love these folks!"
We responded:
"Jessica, thank you for taking the time to provide a review. We are glad you are so close to the office and decided to have your insurance with us. We happy to help your husband as well with his auto insurance. Thanks again for the review. "
Profile photo of doug johnsonson

doug johnsonson

July 19, 2024

5  out of  5
rating by doug johnsonson
"The staff at Ban Carr are reliably helpful -- always patient to answer questions. They are friendly and a pleasure to work with. I highly recommend them for your auto insurance needs."
We responded:
"Thank you Doug for the review. I a. Glad the team has been there to answer all of your questions. Thank you for trusting us with your auto insurance needs. "